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Returns & Exchange Policies reserves the right to reject a return, refund/ exchange request. Present your claims for “Damage on Delivery” or missing items within 5 hours of receipt of merchandise. Returned merchandise must be unopened, and in their original packaging, otherwise, they will not be accepted.

Cancellation of Order

  No cancellation charges will apply if the order is canceled within 1-2 hours for Kuwait orders and within 12 hours for GCC and Egypt. You may call + (965) 99696177 or email us at We will appreciate if you mention the reason for cancellation to improve our service better.